Last updated: October 2026
These terms govern the parenting Q&A subscription service provided by Reid Liu (刘云奇) ("we", "us"). Payments are processed by our Merchant of Record, Paddle.com Market Ltd ("Paddle"), which handles billing, sales tax, and receipts. Your card or bank statement will show Paddle.
We provide parenting education only: written answers to parenting questions, in Chinese for employees and with English summaries for HR. This service is not therapy, counseling, or medical advice. If you need professional mental-health or medical support, please contact a licensed provider.
Service starts after payment is received. Prices are in USD and exclude any taxes Paddle is required to collect.
Employee questions are answered in Chinese (300–500 words each), delivered in a weekly batch every Friday. HR receives an English summary plus a monthly briefing. There are no follow-up questions within the same week; unanswered capacity does not carry over.
See our Refund Policy on the home page. Refund requests are handled through Paddle in line with the policy stated there.
You agree not to resell, redistribute, or publish our answers without written permission, and not to submit questions containing anyone's sensitive personal data beyond what is needed for the question.
Our answers are educational information based on the details you provide. To the maximum extent permitted by law, we are not liable for decisions you make based on them. Our total liability for any plan is limited to the fees paid for that plan period.
We may update these terms; material changes will be posted here with a new "last updated" date. Continued use after changes take effect means you accept them.
Questions about these terms: contact@reidliu.com.