Reid LiuChinese-Language Parenting Support for Your Workforce

Privacy Policy

Last updated: October 2026

1. What we collect

Contact details — your name, work email, and company name when you inquire or subscribe, so we can deliver answers and HR briefings.
Questions you submit — the parenting questions employees send us, so we can answer them.

We do not ask for, and ask you not to send, sensitive personal data (health records, ID numbers, children's full names) beyond what a question genuinely needs.

2. What we don't touch

Payments are processed entirely by our Merchant of Record, Paddle.com Market Ltd. We never see or store your card or bank details. Paddle's own privacy policy governs payment data.

3. How we use it

We use your information only to: deliver the Q&A service, send HR summaries and invoices, and reply to your inquiries. We do not sell your data, and we do not use it for advertising.

4. Who else sees it

Paddle — billing and tax compliance (merchant of record).
Cloudflare — website hosting and email routing for contact@reidliu.com.

No other third parties receive your data.

5. Retention and your rights

We keep service correspondence for up to 24 months for quality and record-keeping, then delete it. You may ask at any time for a copy, correction, or deletion of your data via contact@reidliu.com, and we will respond within 30 days.

6. Changes

Material changes will be posted here with a new "last updated" date.